QUALITY POLICY

Patterson On Line, S.L. is an agency whose main goal is providing communication and IT services to our customers, focusing on covering their needs and expectations to their maximum satisfaction. We offer both consultancy and project development services.

Our primary mission is being a competitive company at a national level among those offering the three business areas we specialise in inhouse:

· Design

· Development

· Marketing & Communication

For our services to meet the expectations of all parties involved, we commit ourselves to:

– Establishing a dynamic, fluent and trustworthy agency–client relationship that enables to optimise the development of projects.

– Configuring and granting the organisation’s structure in terms of the documentary, technical, productive and administrative aspects to ensure that the applicable requirements are met.

– Granting the organisation with the human resources, infrastructures and work environment needed to implement, maintain and improve the efficacy of the Quality System continuously.

– Training, on an ongoing basis, our associates as a fundamental cornerstone that enables us to offer our customers a team specialised in several technologies and a programming of precision.

– Managing that all the organisation’s associates participate and get involved in the compliance and development of its quality system.

– Guaranteeing that the continuous improvement commitment is clearly understood and embraced by all associates as an indispensable way to ensure that the company is competitive and that customers are fully satisfied.

The management

Palma, July 8th 2019

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